Last Updated: 05/11/2025

1. Company Information

This website (the “Site”) is operated by SINGULAR XIAOQIONG LTD, a company registered in Northern Ireland under Company Number NI713075, with registered office at:

100 University Street, Belfast, BT7 1HE, United Kingdom

Throughout this document, “we”, “us”, and “our” refer to SINGULAR XIAOQIONG LTD.

“Customer” or “you” refers to any user of this Site.

2. Acceptance of These Terms

By accessing or using our Site, you confirm that you accept these Terms and agree to comply with them.

If you do not agree, you must not use this Site.

We may update these Terms from time to time. Continued use of the Site after posting of changes constitutes acceptance of the revised Terms.

3. Our Products and Model of Business

We are an e-commerce retailer offering products from our own stock and/or through authorised manufacturing and fulfilment partners within our supply chain.

All product information, pricing, delivery terms and return rights are clearly stated on the Site.

4. Eligibility to Purchase

To place an order, you must:

  • Be at least 18 years old,

  • Provide accurate delivery and billing information, and

  • Be legally authorised to use the payment method provided.

5. Creating an Account

When creating an account, you agree to:

  • Provide accurate and updated information;

  • Keep your login credentials confidential; and

  • Be responsible for all activity under your account.

If you believe your account has been compromised, contact us immediately.

6. Prices and Payment

All prices are displayed in the currency stated at checkout and include applicable taxes where required by law.

Payments are processed securely via SSL/TLS encryption through trusted third-party payment processors.

We do not store full payment card details.

7. Shipping and Delivery

Delivery times, shipping costs, and dispatch information are outlined in our Shipping Policy:

→ https://storesingular.com/shipping-policy

We aim to meet all dispatch estimates but cannot guarantee them due to factors outside our control.

8. Returns and Refunds

Customers have the right to request returns in accordance with the Consumer Rights Act 2015 and our Return & Refund Policy, available at:

→ https://storesingular.com/return-and-refund-policy

To request a return or exchange, contact us at info@storesingular.com.

9. Intellectual Property

All text, graphics, images, logos and content on this Site are the property of SINGULAR XIAOQIONG LTD or our licensors.

You may not reproduce or alter the content without prior written permission.

10. Limitation of Liability

Nothing in these Terms excludes liability where it would be unlawful to do so (including liability for fraud, death, or personal injury caused by negligence).

To the fullest extent permitted by law, we are not responsible for:

  • Indirect or consequential losses,

  • Loss of profits or business interruption arising from the use of the Site or products.

11. Third-Party Links

Our Site may contain links to external websites.

We are not responsible for the content, accuracy, or practices of those websites.

12. Cookies

We use cookies to improve functionality and enhance user experience.

For full details, see our Privacy Policy.

13. Governing Law

These Terms are governed by and interpreted under the laws of Northern Ireland, excluding conflict of law rules.

Any disputes shall be resolved in the courts of Northern Ireland.

14. Contact Us

If you have any questions about these Terms, contact us:

Email: info@storesingular.com

Address: 100 University Street, Belfast, BT7 1HE, United Kingdom

Opening Hours: Monday to Friday, 9:00–18:00 (UK time)